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Sure Petcare

Sure Petcare devices

Other · And More

Partly worksCloud

1 report: 1 says it partly works.

Reported with 1 integration: Sure Petcare.

What people report

IntegrationIn Home AssistantIn Apple HomeWhat they saidSource
Sure PetcarePartly works CloudServer outage left devices useless for two days; no local API
Saved copy
The problem As mentioned in the title, this is not a Home Assistant issue but rather a SurePet issue of not having a local API, after an issue in their servers that has made their devices useless for 2 days. I consider completely unacceptable that our pets can get locked every time the server of a company totally out of our control has some issues, and considering we have already tried to contact SurePet in multiple occasions and they have never replied I am propossing a new method of action, which is all of us providing a one star feedback in trustpilot, letting them know we are really …

Excerpt saved from GitHub on 2026-10-23.

Issue #114194 · 2024-03

Each row is one report from a GitHub thread, an integration’s docs, or r/homeassistant. Check the date and the linked source before you buy.

In ReReHome

Once Home Assistant’s HomeKit Bridge shares it, this device reaches Apple Home as a HomeKit accessory behind your Home Assistant bridge, so ReReHome shows and controls it like any other.

Identifiers

BrandSure Petcare
CategoryOther