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Ubiquiti

UniFi Protect G4 Doorbell Pro

Doorbells · Security

Mixed reportsWorks in Apple HomeLocal

5 reports: 3 say it works, 2 say it partly works.

Reported with 1 integration: UniFi Protect.

What people report

IntegrationIn Home AssistantIn Apple HomeWhat they saidSource
UniFi ProtectWorks LocalPackage detection supported; setup failure fixed by upgrading Home Assistant
Saved copy
The problem Hi, I've just add a Unifi G4 doorbell to my Unifi home setup up and the integration fails when the doorbell is included in my Protect environment, if I remove it the integration works again. error: 023-01-18 22:30:49 ERROR (MainThread) [homeassistant.config_entries] Error setting up entry controller for unifiprotect Log screen: 2023-01-18 22:30:49 ERROR (MainThread) [homeassistant.config_entries] Error setting up entry controller for unifiprotect File "/usr/src/homeassistant/homeassistant/components/unifiprotect/init.py", line 81, in async_setup_entry File …

Excerpt saved from GitHub on 2026-10-23.

Issue #86217 · 2023-01
UniFi ProtectWorksPartly in Home
Fingerprint reader event chimed HomePods instead of doorbell button; fix merged
Fingerprint/NFC events wrongly had doorbell device class; fixed after report
Saved copy
The problem I have a UniFi protect installation on my HA setup and have the Unifi G4 Doorbell pro on there which contains both a button for ringing the doorbell and also the fingerprint reader. Since some firmware updates on Ubiquiti, the Home kit integration appears to interpret the fingerprint scanner as the doorbell button. Scanning a fingerprint successfully or unsuccessfully will signal the homepods in my house to chime; however, pressing the doorbell button will do nothing to trigger them. The homekit integration seems to now use the fingerprint as a doorbell button instead of the …

Excerpt saved from GitHub on 2026-10-23.

Issue #135758 · 2025-01
UniFi ProtectWorks LocalWorks in Home
Snapshots black on Protect 6.1.78; fixed in 6.1.79
Fixed after report with Protect 6.1.79
Saved copy
The problem G4 Doorbell Pro snapshots no longer load on Protect 6.1.78. Working with previous Protect versions. Video stream loads normally. ### What version of Home Assistant Core has the issue? 2025.10.2 ### What was the last working version of Home Assistant Core? _No response_ ### What type of installation are you running? Home Assistant OS ### Integration causing the issue Unifi Protect ### Link to integration documentation on our website https://www.home-assistant.io/integrations/unifiprotect ### Diagnostics information home-assistant_unifiprotect_2025-10-15T00-20-38.206Z.log ### …

Excerpt saved from GitHub on 2026-10-23.

Issue #154500 · 2025-10
UniFi ProtectPartly worksBroken in Home
Apple TV ring notifications replaced by fingerprint events
Ring event trigger stopped after fingerprint events started
Saved copy
The problem In a recent update from Unifi Protect(5.0 i guess) they released fingerprint and NFC Cards reading ability to the G4 Pro Doorbell hardware, and off course integrate that into Home Assistant, which is great. But after setting up some fingerprints I’ve noticed the Apple TV notificarions from ring events that happens before stopped working and was replaced by each time someone try to scan a fingerprint. So it seems that after starting to using the fingerprint events the Integration HomeKit stopped use the Ring Event as a trigger to show the Apple TV alerts. ### What version of Home …

Excerpt saved from GitHub on 2026-10-23.

Issue #138378 · 2025-02
Not namedPartly worksPartly in Home
Camera works but linked motion sensor forwarded wrongly when state is recording
Camera, linked motion and doorbell sensors configured; talkback not working
Saved copy
The problem Hi! I've added this section to my configyaml homekit: - name: Camera voor port: 21068 filter: include_entities: - camera.voordeur_bel_pro_g4_high_resolution_channel entity_config: camera.g4_doorbell_pro: support_audio: true linked_motion_sensor: binary_sensor.voordeur_bel_pro_g4_person_detected linked_doorbell_sensor: binary_sensor.voordeur_bel_pro_g4_doorbell max_fps: 24 Etc. works like a charm, except talkback to the camera doesnt' work. Anyway what goes wrong is the following. It appears when the Attributes state of camera.voordeur_bel_pro_g4_high_resolution_channel goes to …

Excerpt saved from GitHub on 2026-10-23.

Issue #155048 · 2025-10

Each row is one report from a GitHub thread, an integration’s docs, or r/homeassistant. Check the date and the linked source before you buy.

In ReReHome

Once Home Assistant’s HomeKit Bridge shares it, this device reaches Apple Home as a HomeKit accessory behind your Home Assistant bridge, so ReReHome shows and controls it like any other.

Identifiers

BrandUbiquiti
ModelG4 Doorbell Pro
CategoryDoorbells

Also reported as

  • UniFi G4 Doorbell Pro