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Ubiquiti

UniFi Protect G4 Doorbell Pro

Doorbells · Security

Mixed reportsVerified plugin

5 reports: 2 say it works, 3 say it partly works.

Reported with 1 Homebridge plugin: UniFi Protect.

What people report

PluginStatusWhat they saidConnectsSource
UniFi Protect Verified
homebridge-unifi-protect
WorksMaintainer: fully supported; user reported main camera HKSV and motion issues
Saved copy
Homebridge UniFi Protect Version v7.26.1 Homebridge Platform and OS macOS Tahoe 26.3.1 Homebridge Version v1.11.2 Node Version v24.14.0 UniFi OS Version v5.0.13 UniFi Protect Controller Version v6.2.88 Describe the problem Summary The G4 Doorbell Pro main camera does not record HKSV clips and does not send motion push notifications. The package camera on the same physical device works correctly. All other cameras on the same child bridge (3× G4 Pro, 3× G5 Dome, 2× G4 Instant, 1× G3 Instant) work correctly. The issue is reproducible across every bridge restart. Root Cause hbup logs an HKSV …

Excerpt saved from GitHub on 2026-10-22.

LocalIssue #1290 · 2026-03
ScryptedWorksFingerprint reader works with Scrypted after Homebridge plugin gave up; about 2 seconds
Saved copy
Gave up on the homebridge plug in. Installed scrypted and it works great. Including the fingerprint reader!

Excerpt saved from Arctic Shift Reddit archive on 2026-10-22.

Connection not statedReddit comment · 2024-11
UniFi Protect Verified
homebridge-unifi-protect
Partly worksDecoding errors in log normal; slow stream load and unreliable HKSV reported
Saved copy
Homebridge UniFi Protect Version v7.4.0 Homebridge Platform and OS Mac Mini M2 Pro Homebridge Version v1.8.4 Node Version v20.9.0 UniFi OS Version 4.0.6 UniFi Protect Controller Version 4.1.53 Describe the problem Hello, Recently I got some Problems with the Plugin. Livestream needs a long time to load(6-7) and hksv recordings are very unreliable. I found this in the log: `[37m[9/25/2024, 4:18:43 PM] ^[[39m^[[36m[UniFi Protect]^[[39m G4 Doorbell Pro [G4 Doorbell Pro]: [error] Error while decoding stream #0:0: Unknown error occurred ^[[37m[9/25/2024, 4:18:43 PM] ^[[39m^[[36m[UniFi …

Excerpt saved from GitHub on 2026-10-22.

LocalIssue #1120 · 2024-09
UniFi Protect Verified
homebridge-unifi-protect
Partly worksOnly generic motion alerts; person, animal, package notifications do not arrive
Saved copy
I recently tried the new HBUP and I can't get notifications other than general motion detections. I'm using a G4 doorbell pro, and I'm trying to get specific notifications such as people, animals and packages, but no matter what feature I enable (even all of them) HBUP won't work, only "motion detected". I switched to scrypted and it worked right away the way I'd like it to work. I'm not paying for the scrypted NVR as I have a cloudkey gen 2+

Excerpt saved from Arctic Shift Reddit archive on 2026-10-22.

LocalReddit comment · 2025-08
HomebridgePartly worksSluggish under Homebridge; instant and second camera shown with Scrypted
Saved copy
My unifi doorbell pro has been sluggish under homebridge so I spent a good 10 minutes adding/configuring to my Raspberry PI 4 that also runs homebridge. It's instant now and my doorbell's 2nd camera (for packages) shows up now too. It's not as friendly as homebridge, but you can't beat the performance. I still have homebridge for my Nest Protects but that's it.

Excerpt saved from Arctic Shift Reddit archive on 2026-10-22.

Connection not statedReddit comment · 2023-01

Each row is one report from a plugin’s GitHub issues, pull requests, discussions, wiki or docs, or from r/homebridge. Check the date and the linked thread before you buy.

In ReReHome

Once a Homebridge plugin publishes it, this device reaches Apple Home as a HomeKit accessory behind your Homebridge bridge, so ReReHome shows and controls it like any other.

Identifiers

BrandUbiquiti
ModelG4 Doorbell Pro
CategoryDoorbells

Also reported as

  • UniFi G4 Doorbell Pro
  • UniFi Protect doorbell Pro
  • UniFi G4 Doorbell Pro fingerprint reader